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1. What payment methods do you accept?
We accept numerous safe payment methods such as PayPal, Moneybookers, credit and debit card payments in both PayPal and Moneybookers, Paysafecard and Western Union either online, by phone or at a location.
2. Can I buy Guild Wars 2 gold without PayPal?
Sure, you can use your credit cards directly. We accept credit card payments through PayPal and Moneybookers. You can also pay using western union.
3. How to pay with moneybookers?
Moneybookers is a secure and convenient online payment method. Please click here for details of how to pay with Moneybookers
4. What is an E-check and how do I avoid sending one?
A pending e-check is a type of payment option available with PayPal. A pending e-check is just like writing a normal check, except electronically. Just like normal checks, pending e-checks take a few days to clear while PayPal verifies the funds are present within the senders account. Once the check has cleared, the money is transferred to GW4gold’s account and then delivery can take place immediately.
5. How can I make an order on GW4gold?
First step: Choose the server and products that you want.
Second step: Click “BUY NOW” to add them to your shopping cart. If you want to buy other products, you can continue shopping and add these to the cart as you go. Then click “Proceed to Checkout".
Third step: Fill in all of the required information on the billing page and click “Continue”.
Fourth Step: Choose the payment method that you want to use.
Fifth Step: Check through the order information and confirm.
Final Step: Once your payment has been processed we will send you a confirmation email.
Then simply go to our 24/7 Live Chat Help who will guide you until the completion of your order.
It's that simple!
6. Why do you need to call me to verify my order?
We do this to verify that all the information on your order is valid, to ensure the authorization of your credit card / paypal account and to confirm your identity and ensure your safety. Please note that we use this process for first time buyers only.
7. What should I do after I place an order?
Please contact our live chat immediately after your payment is completed and they will arrange delivery as soon as possible.
8. How do you deliver my ordered GW gold?
To get Guild Wars 2 gold, there are 2 options for you. 1. Face to face trading where our gamer will deliver your gw gold instantly in the game. 2. By mail; we can mail GW gold in game if you request.
9. How long dose delivery take?
Usually, it will take between 10 and 30 minutes to complete the delivery after we receive your order. However, the delivery may be delayed in some special cases, such as invalid/wrong order information.
10. How do I get a coupon for my order?
You can always enjoy a lower price by using a coupon. Please pay attention to our sites promotional information and news. You may also find sw-tor-credits official coupons and discount codes shared on some coupon sites and you can contact our 24/7 Live chat Help to get these.
11. Why do your prices always change?
The adjustment of our prices is to keep them competitive and compatible with the restof the market so that we can guarantee you the best price at all times.
12. What are the benefits of registering with your site? Can I buy items without registering?
Yes, you can still buy products from our site without registering; however creating an account will make this process even quicker. You will also be able to track all of your current orders, review your order history and enjoy other member privileges such as reward points and great special offers.
13. How do you protect my personal data?
Client confidentiality is our top priority. Our company has imposed very strict rules with regards to the disclosing or selling of any client information and offenders will be charged and prosecuted in court for breach of trust.
14. How do I check my reward points?
Simply log into your GW4gold account and click on the Reward Points tab on the My Account Dashboard.
15. What is the GW4gold Newsletter? What are the benefits of subscribing to the newsletter and how do I do this?
Our regularly distributed Newsletter features information about all of the exciting goings on at GW4gold, including site news and new promotions. To subscribe now, please click here.
16. Refund Policy
If you wish to cancel your order when the payment has been confirmed but the order has not been started, we will send you a full refund immediately, and we will permanently delete all of your personal information from our system. If you wish to cancel your order when the payment has been confirmed but the order is partially completed, we will send you a partial refund for how much of the work we have not finished. We will refund you within 24 hours.
17. How to pay with Paysafecard on GW4gold?
1. Exchange cash for Paysafecard if you don’t have one.
2. Choose your product on GW4gold and follow the steps to Checkout.
3. Choose Paysafecard as your payment method.
4. Fill in the 16 digit paysafecard PIN to pay for your product.
5. Your order placed successfully on GW4gold.
18. Why Paysafecard has extra processing fee?
It’s a rather simple, quick and safe payment. Bank account and credit card never need with this payment, and also there will no phone confirmation requirement. There will be extra 12% processing fee will be added on your order if you choose Paysafecard payment because of the rules of paysafecard.